Yes. Please email firstname.lastname@example.org within one hour of placing the order and include your order number in the subject line. After one hour, the order will be placed in the fulfillment line and no changes can be made.
We ship items Monday - Friday within 48 hours of ordering. We do not ship on Saturdays, Sundays or nationally observed U.S. holidays. If your order is placed on Saturday or Sunday, it will be shipped on Monday.
The delivery time frame depends on the shipping destination. For U.S. shipments, we offer FedEx Home Delivery/Ground (3-4 days) and FedEx Express (2-3 days). For international shipments, we offer FedEx International Economy and FedEx International Priority. Depending on your country, it will take 2-5 weeks for your order to arrive.
Yes! We offer international shipping through the FedEx International with the choices of Economy or Priority. Please note that you are responsible for any additional customs fees, taxes or charges upon delivery and these fees are not included at the time of checkout. Fees and taxes vary by region.
We are responsible for your new purchase until it is picked up by the shipping carrier. We will not grant refunds for any packages lost in transit. If a package is lost in transit, it is your responsibility to file a claim with the carrier seeking reimbursement. We cannot be held responsible for any incorrect addresses entered at checkout. To modify your order, please email email@example.com within one hour of placing the order.
Since our products are made by hand, there may be minor imperfections which we consider part of their beauty and charm. If however, you're dissatisfied with your purchase for any reason, notify firstname.lastname@example.org or call 502-709-4377within 14 days. We will work with you to arrange a prompt replacement or refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Many of our products are made from 100% recycled vintage-cotton saris, layered and stitched together in Kantha-style (simple running stitch) by Anchal’s artisans. Additional collections are made from GOTS certified organic cotton, low impact and natural plant dyes. Visit our design philosophy page to learn more about the inspiration behind our products.
Because of its handcrafted nature, each piece will differ slightly. We celebrate the small imperfections and believe these details connect you with the maker of your product.
Hand-dyed pieces may contain variations or imperfections in coloring, enhancing the character of each piece. Some dyes, especially more saturated colors, will bleed the first few washes, we recommend washing them separately in cold water and tumble dry low.
We do not currently have a brick-and-mortar location but you can make an appointment to visit us at our Louisville, KY studio. You can also check out our events page to see if we’re coming to a city near you or our stockists page to purchase in-store with one of our retail partners.
We're always looking for energetic and talented individuals to join our passionate team in Louisville, KY. We have internship and volunteer openings throughout the year. Complete our volunteer application or visit our careers page to see our current opportunities.
We love sharing information and connecting with our customers. Follow us on Facebook and Instagram to stay in the know. You can also subscribe to our E-Newsletter here, or visit our blog to learn about our artisans, the inspiration behind each collection and how to style your Anchal pieces.
We do! Customers who sign up for our newsletter will receive 10% off their first purchase. We also offer several sales throughout the year. Find out about our upcoming sales by joining our email list or following us on Facebook or Instagram.
“Fast fashion” is a term used in the industry where fashion designs move quickly from the runway to stores to consumers and to waste at an unsustainable rate. The rise of fast fashion has made the global textile and apparel industry one of the most resource-intensive industries in the world – resulting in toxic pollution, unethical labor practices and mounting waste.
Anchal is a non-profit 501c(3) social enterprise that addresses the exploitation of women around the world by using design thinking to create employment opportunities, services and products that support empowerment. When you purchase Anchal's one-of-a-kind products, you empower women with economic stability, community, confidence and restoration of self-worth.
Anchal Project is the non-profit social enterprise that creates economic opportunity for women victimized by commercial sex trafficking, domestic abuse and other exploitive practices. DyeScape is one of the two programs used to create economic opportunity. The DyeScape program is based in Louisville, Kentucky and provides career opportunities in natural dyeing and textile production. We train women to grow, harvest and dye fabric with dye plants grown through a network of urban gardens that were once vacant lots.
The concept of Anchal was born during a graduate course at the Rhode Island School of Design (RISD) by Colleen Clines. Maggie Clines joined her sister in 2010 after graduating from architecture school at the University of Kentucky to launch Anchal as a 501(c)3 non-profit in 2010.
Anchal believes that design and interdisciplinary collaboration can become a vehicle for social change. As trained designers and experienced practitioners, we employ this skill to create unique economic solutions, develop textile compositions and effective design training curriculum.
Our design-led approach has successfully created viable economic opportunities for women, produced beautiful products and enabled a financially self-sufficient business model that has garnered the attention of the Guggenheim Museum, Anthropologie, Madewell, Vogue, Harper’s BAZAAR, Architectural Digest, Better Home & Gardens and more.
Anchal currently partners with Vatsalya, a Non Governmental Organization (NGO) in Ajmer, India, and The Center for Women & Families, the nonprofit in Louisville, KY. Both organizations see the need to provide entrepreneurial opportunities to the community. Anchal meets this need by providing seed funding, design training and access to markets. In exchange, our partners recruit women and offer a community of support, health programs, counseling and local leadership that builds trust. Together, we offer a unique program unmatched in its ability to create life-changing opportunities.
Anchal’s Stitch x Stitch program currently employs 150 artisans in Ajmer, India and has trained 400+ women to date. Our dyeScape program currently has 2 artisans employed in Louisville, Kentucky and has trained a total of 21 women since its inception in 2014. Anchal artisans are women participating in programs with our partners who have additional interest in alternative careers in textile design. These women come from a demographic with low socioeconomic status.
As a 501(c)3 non-profit, when you purchase a product 100% goes towards investing in Anchal's mission. In addition to women's economic stability, portions of each purchase go towards educational workshops and health benefits for our artisans, as well as program expansion.
Anchal is a revenue-generating social venture. Profits from sales go back into the organization for its sustainability and expanded programming. We also rely on private donations and grants from organizations like Dining for Women (DFW), Google Social Impact Award and Women 4 Women among others to help us grow our impact.
Colleen, Maggie and other members of the Anchal team in Louisville visit the workshop in India once a year. While there’re on the ground, they hold design workshops, prototype new products, conduct impact reporting, interview the artisans, evaluate the program and streamline production.